All Posts By

Carmen Ferguson


A Discussion On How To Build A More Positive Culture In The Workplace

If you’re like most people, you spend the majority of your day at work. As a result, if you want to have a happier and more successful life, then you should strive to create a positive work environment, not only for yourself, but for everyone else. So, no matter what your position in the company may be, there are always ways in which you can adjust your own behavior to create a better workplace. In this article, we will look at a few specific ways you can do just that.

First of all, the way you communicate with your co-workers is extremely important. If you are hostile, unhelpful or generally reluctant to share information, then this will create a negative culture. So, it is important to look at your own behavior and try to be more positive, kind and helpful towards your co-workers as well as your boss. Sure, you may think that other people are unkind to you, why should you change your behavior. However, you can’t control other people, you can only control yourself. Once you start behaving differently with people, they will eventually change their behavior to match yours. It is as simple as being the change you wish to see.

Next, another tip from is to be motivational, especially to those who seem to be struggling at work. If you’re a manager, then it is imperative that you encourage those under you so that they can continue to put their best foot forward. Even if you aren’t a manager, you should strive to encourage and motivate your fellow co-workers so that everyone can feel happier and more supported at work. Also, by doing so, it will create a more loving environment which will make everyone feel happier about going to work every day.

Thirdly, the way you talk to your fellow co-workers via email is also important. You should strive to be as professional as possible, however, many work environments tend to have toxic email habits. This means that you should avoid berating anyone through email, especially when their boss or other superiors are copied on that email. Instead, if you have an issue with that person’s work, it is better to have a quick discussion with them in person. This is a great way to get your point across without embarrassing them which can lead to a lot of resentment in the long run.

Lastly, the final tip is to create a homely feeling at work by bringing home baked goods when you can or even store bought treats. You should all celebrate each others birthdays as well as any achievements, whether they be work related or personal. This is extremely important since it will create a more family like atmosphere at work, which is definitely good for morale and also overall work ethic.

In closing, we have just looked at a couple of ways that you can make the culture of your workplace more positive. It truly doesn’t matter what your position is, by implementing the tips above, you will definitely create a happier work environment for yourself and everyone else.


Reasons To Use an Email Filtering Service For Your Business

About 70% of all the email directed t6o a typical business will probably be spam or junk mail. This spam might seem harmless at first, but it can lead to severe damage to the company’s computers or data down the road. One of the best ways to fight this spam is by availing an email spam filtering software or service.

Mail filtering is simply the process of scrutinising every email going to and from your system and external uses to try and find spam emails and their content. This can happen on your business’ mail server or at an external mail filtering service.

That being said, here are some of the primary reasons why you should use an email filtering service.

Email Icon On Laptop Showing Emailing Or Contacting

Reduce The Risk of Being Blacklisted

If your mail server gets detected sending junk or malicious emails, it may get blacklisted by several monitoring services online. People who then subscribe to those blacklist monitors will not be able to get your mail until the listing is taken down, which can be a very daunting process. An email filtering service on outbound emails will be able to block junk and malicious content, and even if some spam happens to go through, the chances of your mail server being blacklisted will be minimal.

Reduce Spam and Virus Exposure

Time wastage is perhaps the biggest issue when it comes to junk mail. If only one in five if your emails is not junk, your subscribers will be spending a lot of time picking the authentic emails from the lot, thus increasing the chances of them missing the important stuff. You can implement local mail filters to help with this, but they need to be constantly updated in order to be effective. Moreover, about 5% of spam mail contains malicious content, which can lead to malware and virus infections. Also, an unknown, but likely large percentage of junk mail contains links to malicious sites, which can again be very detrimental.

Minimise Server Load and Data Volumes

If all the spam is delivered to your server, you can exp[ect to pay up to four times as much email related data as you would if the junk was filtered out. Depending on your email volumes and internet plan, that could be significant money. Your server will also be working four times as hard to process the mail, likely leading to capacity and performance issues. If you use cloud-based email hosting, then you will be wasting more of your quota.

Improve the Performance of Large-Scale Sending

If your company regularly sends large-scale mail, then availing an email filtering service for outbound emails might provide a substantial performance improvement. That is because most mail filtering servers can be able to connect to a huge number of simultaneous clients compared to your own server. This makes the mail delivery process far much efficient.

Whether to choose an external or internal email filter service depends on which of these benefits you deem essential and the ups and downs should be discussed with the IT support team.

As with all security-related matters, there is no such thing as ultimate filtering. You’ll get occasional junk content slipping through and legit emails getting flagged. However, running an online business without a mail filter in this day and age is not a sensible option for anyone who wants to succeed.


What Makes A Workplace Trainer Great?

business people group have education leasson on seminar training event at small bright office conference room

Employee training is something that all business owners need to consider. However, there are times when you will not be able to complete this training yourself and you will need to hire a trainer. The problem is that not all trainers are very good which is why you need to know what characteristics make a workplace trainer great.

Good Communication Skills

The basis of a workplace trainer’s job is to effectively communicate with your employees. This is why you need to find a trainer that has excellent communication skills. The trainer’s communication skills should be verbal and nonverbal particularly in writing.

The trainer will also know when they need to speak and when they need to listen to your employers. It is possible for communication skills to be improved over time, but it is better to hire a trainer that already has excellent skills.

Enthusiasm For Learning

When you are looking for a great trainer, you need to look for someone that loves to learn. This is important because full-time trainers are always in learning mode and will face new challenges with each new project they have to cover. Of course, the best trainers will be keen to learn about areas that are outside of their normal comfort zone.

A great example is when I did my basic worksite traffic management course. The trainer was so enthusiastic it rubbed off on myself and all of the other students – he really increased the energy of the room.

Enthusiasm for learning is also important because each new project has different training needs. The trainer will need to be able to learn the specifics of the project before they are able to impart this knowledge. If they are not interested in learning, they will not be able to provide thorough training to your staff.


Creativity is very important when working as a trainer because you have to find ways to make people interested in what you are teaching. This is why the great trainers will be able to think of different creative methods of training your staff. They will also be able to determine which creative method will be appropriate for the training they are completing.

Great trainers will also be able to use creative thinking to address any problems that people have with the training. If one of your employees has a problem with the training, the trainer will need to identify this and think of a way to overcome this. There is no point in having a trainer who does not care about the people who are struggling with the training.


Flexibility is also something that trainers need to have, particularly in the workplace. You need to avoid hiring a trainer who is happy with having the same schedule day after day. Trainers need to be willing and able to change their schedule to suit the needs of the business and to accommodate unexpected situations.

Situations that trainers need to handle will include more people wanting to be part of the training they are providing. If the trainer is not flexible in this, you could be losing the benefits of employees that are cross-trained. The trainer may also have to change their training sessions to accommodate any emergencies that come up in different departments.


How Renting Transport Equipment For Your Business Can Help You

large fuel-truck and driver

One of the largest expenses that business have is their transport equipment. This large expense is one of the reasons why many businesses look at renting their transport equipment. There are a number of reasons why you should consider renting your equipment instead of buying.


When you start your business, you have to be careful with where you spend your capital. Putting too much into your transport equipment could reduce the funds you have available for other aspects of the business. To ensure that you spend your capital on the right things, you should consider renting your transport equipment.

Renting is also more affordable for most businesses as you do not have a large initial outlay. The monthly payments for the rental will generally be easier for a new business to handle. There are also other costs associated with transport equipment that you do not have to worry about.

When renting transport equipment, you do not have to worry about maintenance and other operating costs. As you do not own the equipment, you are not liable for maintenance costs which can be very large if you have a fleet. If anything happens to the equipment, you will simply have to contact the rental company and not pay anything more.

The Reliability

When you rent your transport equipment, you will generally have more reliable equipment than when you own it. This is due to the fact that the rental company is in charge of any maintenance. Additionally, if the equipment does not work as it should, you can return it to the company and they will need to replace it.

When renting, you will also be given 24-hour assistance to ensure that any trips made with the equipment are smooth and safe. Rental companies will also have emergency support systems in place that you can contact at any time if you have a problem.

The Flexibility

When you rent transport equipment, you can create a fleet that is based on the needs of your business. This is something that may not be possible if you have to purchase the equipment yourself. Depending on the capital that you have, you may have to compromise on what you can get and this could cause problems for your business.

When renting, you can hire a trailer, a truck and a light vehicle which suits your business’ needs. Most rental companies will be happy to help you evaluate the equipment that you need and determine if they can provide everything to you. They will also be able to provide the equipment you need as your business grows.

Renting transport equipment is something that all businesses should consider because it can help with your cash flow. When you do not have to spend a large amount on transport equipment, you can spend your funds on other aspects of your business. With renting, you also do not have to worry about maintenance costs or the overall reliability of the equipment.


Three Places To Hold Your Business Conference

Indoor business conference for managers.

Are you currently searching for a business conference venue? If you don’t know where you should hold your upcoming conference, now is the perfect time to start considering your options. Here are three different options that you should be looking at:

Host Your Conference Digitally

If you’re going to be meeting with clients in a remote location, you may not want to rent out a space for your conference. Instead, you may want to host some sort of digital conference. A digital conference will allow you to communicate with absolutely anyone, even if they are thousands of miles away from you.

Streaming technology has come a very long way over the last few years. These advances have made it possible to hold conferences with people no matter where they are. You don’t necessarily have to travel to meet with someone on the other side of the globe. You can meet with them from your normal conference room.

An Event Hall

If you’re planning an unconventional conference, you may want to think about holding it at an event all. These venues host all kinds of functions, including the occasional conference. A lot of venues like this offer catering, which means you’ll be able to feed all of the people that attend your conference.

Event halls aren’t a great option for conferences that are more formal in nature; these venues often give off a more laid-back vibe. They’re a nice choice for casual conferences, but they might not be the best option if you really want to impress the people that you’re going to be meeting with.

A Hotel Conference Room

If you want to make the best possible impression on the people you are meeting with, you should strongly consider renting a hotel conference room. Meeting in a hotel conference room provides all kinds of different advantages. First of all, hotel conference rooms can accommodate very large groups of people. A room like those at will be an excellent fit for larger meetings.

Hotel conference rooms are also a smart choice if some of the people that will be attending your conference are coming from out of town. They will be able to book a room at the hotel that the conference is being held at. Finding appropriate accommodations will be a breeze for them.

Hotel conference rooms aren’t the right choice for all conferences. A smaller conference may be better suited to a different kind of venue. However, if your conference is large in size and scope, a hotel conference room is the first kind of venue you should be looking at. A room like this would be an excellent place to hold your conference.

There are many different places to hold a business conference. Before deciding on a venue, you should think about what you want and what your needs are. Once you know what it is that you are looking for, you should be able to find a venue that provides everything you need and more.


The Qualities of An Excellent Digital Marketing Agency

Digital Marketing

If you are looking to market or advertise your products/services online or through any other digital technology, it’s always advisable to look for a digital marketing agency. In addition to getting fast results, using an agency saves you a significant amount of money as you don’t have to go through the trial and error route. While digital marketing companies are great, not all are perfect for you and your business. That said, here are some qualities of an excellent digital marketing agency:

Robust Online Presence

Don’t expect exceptional results if a company cannot promote itself. Before you agree to work with any given agency, take your time to conduct a background research. As a rule of thumb, the company should have a high ranking. They should also have a solid presence on social media. The agency’s website should be professional, easy to navigate, and should answer all the questions you may have in regards to digital marketing.

Excellent Staff

In order for you to have an easy time, you need to work with individuals who are fun to work with. In addition to knowing their work, the staff should also possess great personality. There’s nothing worse than working with someone you cannot easily talk to. Of course, you will be handling a serious project, but there is no harm in doing business with people who have a sense of humour.

Project Management Skills

When you hire a digital marketing agency, you need to be certain that they can provide the services that you want. So, before you start working with the company, take time to understand how organised they are. You should sit down and discuss your specific marketing and advertising needs with the company’s representatives. After stating your needs and expectations, the representatives should then explain how they plan to go about the project in order to obtain your desired results.


Guaranteed Results

It is important to know that there’s nothing like guaranteed results when it comes to digital marketing. No matter how experienced or skilled the staff is, they can’t give you guaranteed results. So, if you are looking to improve your ranking on Google, the company should only promise to improve it and not guarantee the top position on the SERPs. In fact, if an agency promises the first place, consider it a red flag.

These are the primary qualities you should look for when hiring a digital marketing agency. They will help you choose the most qualified company for your marketing needs.


5 common mistakes that entrepreneurs make

Being an entrepreneur is very difficult in this competitive world. However, it is a very rewarding profession as well. To be successful you will have to work very hard. Unfortunately, there are many entrepreneurs who make some mistakes that get on their way to become successful. Here are the common mistakes the entrepreneurs make.

They expect success right away

You shouldn’t expect success right away. You should be confident, but you should be patient as well. You should realize that it takes a long time for a business to be successful. You should grow your business slowly and take decisions wisely. You should be realistic about your expectations.

Trying to do everything on own

You should know that you cannot be good at everything. You should delegate tasks. If you try to do everything yourself then there is a high chance that you may fail. You should outsource tasks if needed and hire people to do the job for you.

Going for the money only

You should be passionate about the business you are doing. If you are just doing it for money then you won’t be successful. You won’t be able to give the dedication that must be given.

Not being adaptable

The business environment is changing continuously. You should be adaptable to the changing business needs. You should adapt new technology and new ways of doing business. Otherwise, you won’t be able to compete with the others.

Not using social media

There are many entrepreneurs who ignore the Internet. But your customers are in different social media now. You should use social media to reach your target customers.

If you want to be successful, you should avoid these mistakes. You should have specific goals and work hard to accomplish those goals.


4 ways to improve leadership skills

To become a successful businessman you should be a good leader. Without a good leader, a business cannot grow. Here are some tips to develop your leadership skills.

Find out your leadership style

You should understand your current position. You shouldn’t try to adapt other people’s leadership style. You should have your own style. You should know your strengths and style. The Myers-Briggs Type Indicator can help you find the leadership style that best fits you.

Create leadership culture

You should be passionate about your work. If others see that you care about your work then they will feel a part of your mission as well. You should be positive all the time. You should listen to your employees. This way you will get an engaged workforce.

Give time

You should allocate time to practice leadership activities. During this time you should focus on the strategic things that will lead to your long-term vision of the company.

Be humble

You should be humble with everyone in your company. Your employees should be able to trust you. If you betray their trust they will no longer follow you. Your followers should have respect for you.

You should remember that leadership is a skill and it can be developed. You will need to learn from the great leaders and practice yourself to be like them. You must study and bring yourself out of your comfort zone. This will help you to be a great leader.


3 things to consider before creating marketing strategy

Small businesses must have a well-designed marketing strategy. Instead of concentrating on reactive marketing activities, small businesses must focus on long-term strategies. Here are three things small business owners must consider when developing a marketing strategy.

1. Audience

You should first decide who your target audience is. You should decide who you want to sell your products or services to. Once you can pinpoint your target audience, you can start creating your marketing strategy. By knowing the target audience, you will be able to develop a marketing strategy that will be effective and help to meet your business goals.

2. Channels

You can adopt various marketing tactics like product launches, email marketing, social media marketing, etc. For a small business, it is not wise to invest in many channels due to a small budget. You should only focus on one or two channels that will be able to engage your audience. You should conduct research to find out which channel your target audiences engage with. You should find out which social media platform they use most.

3. Metrics

You should decide on the metrics that you will use for measuring success and results. Using the proper metrics you will be able to find out which of your tactics are working well and which aren’t. If one of your tactics isn’t giving you result then you should rethink about it. You can use tools like Google Analytics. This can be used to track the performance of your website and social media performance.

You must take into account these three things before creating a marketing strategy for your business. These factors will help you to move in the right direction.


Modular Walls Explained and Why You Should Consider Them For Your Commercial or Office Project

Building plan, eye bolt and screws on plasterboard panels with workers in background

Modular walls are basically fences made of prefabricated components and come in different thicknesses of wall panels as well as post types. When it comes to a commercial office makeover, there are numerous things to consider if you want satisfactory results. Unlike residential renovations, which are usually driven by whim, an office renovation has to be based on what is best for the company. Of course you need to consider the cost, impact, functionality and purpose. As for the walls, there are a number of reasons why you should opt for the modular type. Flexibility, quick installation and less material waste due to the prefabricated aspect are the apparent benefits, but they do not stop there. Here are the reasons why you should consider modular walls.

Low Energy Costs

You may not be aware, but the energy costs have risen by over 33% in the past year. Also, major oil producing companies agreed to production cutbacks which will only raise the prices even further. Modular walls are beneficial in that they allow you to arrange your office to improve HVAC’s efficiency and reduce the number of overhead lights.

Not just a Makeover, but a Transformation

No renovation project will meet all your requirements like the installation of modular walls. These systems are not just a way of changing your office’s layout, but they are a way to completely transform how your organization works from every conceivable aspect.

Return on Investment

Did you know that modular walls are not treated the same as drywalls in terms of tax? Well, it might be beneficial to know that modular walls are considered to be office equipment or furniture and can be depreciated faster than what the taxman regards as permanent changes to the building. Generally around a decade as opposed to 4 decades for drywall.

Future Proofing

There is no denying that the technological landscape is changing at a rapid pace. With drywall, every time a new and needed gadget comes out, you will have to cut and drill holes in order to mount and accommodate power and data cables. However, that should not be an issue with modular systems because the panels allow for easy installation.

Employee Morale

According to research, workers tend to feel more motivated and loyal if the workplace environment is built to accommodate their needs as well as the manager or owner’s needs. Old and dingy offices where proper airflow is nonexistent and natural light are rare tend to bring down motivation, and the employees lack innovation. With modular systems, the opposite is true.


Modular walls set themselves apart from any other commercial or office enhancement by giving you the ability to take the renovation with you. So, if you upgrade your office this year and then relocate next year, you can choose to take the modular partitions with you. This will not only save you numerous building cots, but it will allow you to set up your workplace faster so that you can continue with your daily operations.